After Sale Services & Support
Customers are the assets of every business. Sales professionals must try their level best to satisfy customers for them to come back again to their organization. Our mission doesn't stop after the orders received. We maintain the relationship between the buyer and sellers even after the purchase.
Our Customer Service team takes pride in providing courteous and responsive support to all customers in a professional manner, ensuring that each individual has an exceptional experience the team stands ready to assist you with all of your post sale enquiries regarding your Order & products.
CompuFocus support is located across the globe to provide you with assistance no matter what time zone you are in.
The Customer Service team has a breadth of experience that covers all the issures related to the import/export procedure. In addition to that, we use an action request tracking system that is linked to all our offices so that we can resolve problems faster. This ensures that no matter which team member you speak with, they will have an understanding of your experience.
We listen to our customers. Our representatives will work with other teams to make certain you receive the answers you need, and share your feedback with our senior management team.
We stand behind our promise to deliver timely, quality service. We measure, monitor and report to ensure our performance exceeds industry standards; however, it is your satisfaction that matters most.